Multiple Choice
Which of the following is true for IM and e-mail?
A) Using IM allows people to send messages to anyone else regardless of which IM software they use.
B) The switching costs for e-mail are much higher than those for IM.
C) E-mail providers allow more interoperability than IM providers.
D) Each e-mail product uses different protocols, while all IM products operate using a single protocol.
Correct Answer:

Verified
Correct Answer:
Verified
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