Multiple Choice
The classic balanced scorecard developed by Robert Kaplan and David Norton includes four categories of key performance indicators.Which of the following items is NOT one of the categories used by Kaplan and Norton?
A) financial
B) customers
C) innovation and learning
D) quality control
Correct Answer:
Verified
Correct Answer:
Verified
Q134: Which of the following costs is NOT
Q135: A company manufactures household furniture at several
Q136: Inspection costs of incoming raw materials are
Q137: The following information pertains to the
Q138: A grocery store manager is responsible for
Q140: Wingate Company has the following information
Q141: Wetzel Company has the following information
Q142: Evaluations of the responsibility center manager's performance
Q143: Warranty costs are a form of _
Q144: A cost of quality report displays the