Arthur, a Salesperson in a Leading Apparel Store, Is Very

Multiple Choice

Arthur, a salesperson in a leading apparel store, is very courteous and friendly with customers who visit the store. However, while interacting with customers through emails, he tends to be rather blunt and aggressive, which has led to a couple of complaints being lodged against him. Which of the following does the scenario illustrate?

A) virtual reality
B) telepresence
C) augmented reality
D) disinhibition