At Lean Companies, Employees Tend to Be Multi-Skilled and Cross-Trained

Multiple Choice

At lean companies, employees tend to be multi-skilled and cross-trained to perform a number of duties. These workers are held in high-esteem by management and are considered to be part of a team effort, rather than a labor force to be controlled. Consequently, this

A) increases the importance of direct labor standards.
B) decreases the importance of direct labor standards.
C) Both of the above.
D) None of the above.