After Developing a Set of Objectives Their Knowledge Management System

Multiple Choice

After developing a set of objectives their knowledge management system should address, the managers of TCH Corporation distributed a survey to employees, followed by a series of focus groups designed to identify issues such as duplication, gaps and overlaps in knowledge.To complete the next step in creating TCH's knowledge management system, the managers could use a:

A) Flowchart.
B) Data flow diagram.
C) REA model.
D) None of these.