Multiple Choice
What is total quality management (TQM) ?
A) a philosophy of supplying customers with superior products and services
B) an exchange of information with suppliers and customers to create efficient and effective processes
C) a software system that integrates a company's functions, departments and data into a single system
D) a system which speeds the transformation of raw materials into finished products
Correct Answer:

Verified
Correct Answer:
Verified
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