Matching
Distinguish the following costs as prevention,appraisal,internal failure,or external failure:
Premises:
Technical support provided to suppliers
Rework substandard products
Disposal of defective products during production
Warranty repairs and replacements
Inspection of test equipment
Field testing and appraisal at customer site
Liability arising from defective products
Responses:
Internal failure costs
Prevention costs
Appraisal costs
External failure costs
Correct Answer:
Premises:
Responses:
Technical support provided to suppliers
Rework substandard products
Disposal of defective products during production
Warranty repairs and replacements
Inspection of test equipment
Field testing and appraisal at customer site
Liability arising from defective products
Premises:
Technical support provided to suppliers
Rework substandard products
Disposal of defective products during production
Warranty repairs and replacements
Inspection of test equipment
Field testing and appraisal at customer site
Liability arising from defective products
Responses:
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