Solved

Match the Following

Question 62

Matching

Match the following:

Premises:
Percentage of defective product units
Percentage of on-time deliveries by suppliers
Cash flow from operations
Asset turnover
Customer profitability
Employee turnover rate
Machine downtime
Return on assets
Average machine setup time
Employee promotion rate
Customer satisfaction ratings
Average length of the production process
Wait time per order before start of production
Earnings growth
Average job-related training hours per employee
Return on equity
Customer satisfaction ratings
Product cost per unit
Number of new customers
Finished products per employee per day
Responses:
Customer perspective
Learning and growth perspective
Internal business perspective
Financial perspective

Correct Answer:

Percentage of defective product units
Percentage of on-time deliveries by suppliers
Cash flow from operations
Asset turnover
Customer profitability
Employee turnover rate
Machine downtime
Return on assets
Average machine setup time
Employee promotion rate
Customer satisfaction ratings
Average length of the production process
Wait time per order before start of production
Earnings growth
Average job-related training hours per employee
Return on equity
Customer satisfaction ratings
Product cost per unit
Number of new customers
Finished products per employee per day
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