Multiple Choice
An antiquated information system used by an office supply manufacturer caused customer dissatisfaction since it took two days to process a telephone order.After the system was upgraded and redesigned,the time to process a telephone order was reduced to three minutes.This is a prime example of
A) a competitive advantage.
B) a technological change.
C) an improved business process.
D) growth.
Correct Answer:
Verified
Correct Answer:
Verified
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