To Minimize Adverse Behavioral Reactions,the Organization Must First Understand Why

Multiple Choice

To minimize adverse behavioral reactions,the organization must first understand why resistance to change occurs.One behavioral problem occurs when there is insufficient explanation of why a change must take place.In order to curtail this resistance from occurring within the organization,what guideline should be implemented and followed?

A) attempt to meet the users' needs
B) avoid emotionalism
C) keep communication lines open
D) keep the system simple