Shortly After a New Automated Quality Assurance System Went Online,production

Multiple Choice

Shortly after a new automated quality assurance system went online,production output declined by three percent.The production manager,a long time employee,blamed the new system.He argued that "after we laid off Tom and Jimmy and put this machine in,things just slowed down.Nothing seems to work right anymore." This is an example of dealing with change by

A) deterrence.
B) projection.
C) avoidance.
D) aggression.