Many Companies Use Incentives and Bonuses to Motivate Greater Productivity

Multiple Choice

Many companies use incentives and bonuses to motivate greater productivity and better quality work.An effective bonus/incentive system should incorporate realistic,attainable goals that can be objectively measured.What is not a desired result of an employee bonus/incentive system?

A) employees may recommend unnecessary services to customers in order to exceed set sales quotas and earn a bonus
B) employees may look for ways to improve service
C) employees may analyze their work environment and find ways to cut costs
D) employees may work harder and may be more motivated to exceed target goals to earn a bonus