Terry Works Doing Oil Changes and Is Sick and Tired

Multiple Choice

Terry works doing oil changes and is sick and tired of rude customers.Terry decides to purposely use the wrong type of oil for the next rude customer knowing that it will harm the customer's engine in the long run but won't be traceable or noticed immediately.Terry is considering sabotaging the next rude customer's care, a form of ______.

A) counterproductive behavior
B) citizenship behavior
C) creative property deviance
D) collateral theft
E) production deviance