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    Exam 11: Decentralization and Performance Evaluation
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    Which of the Following Is a Measure That Relates to the Customer
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Which of the Following Is a Measure That Relates to the Customer

Question 114

Question 114

Multiple Choice

Which of the following is a measure that relates to the customer perspective?


A) Time to market
B) Market share
C) Revenue growth
D) Defect rate

Correct Answer:

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