The Nurse Manager Is Creating a Process to Improve the Culture

Multiple Choice

The nurse manager is creating a process to improve the culture of safety on a patient care area. Which actions would the nurse manager include in this process? Standard Text: Select all that apply.

A) Method to report problems
B) Adopt a zero-tolerance attitude
C) Structure anonymous problem reporting
D) Exempting physicians from participating
E) Education on proper communication etiquette Correct