Jessie Is Out with a Group of Friends This Evening

Multiple Choice

Jessie is out with a group of friends this evening for dinner at a local restaurant and then a movie. While the service at the restaurant was slow, and the food just ok, Jessie still had a great time and left with a positive opinion of the restaurant experience. Jessie's experience was likely influenced by ____.

A) Physical surroundings
B) Social surroundings
C) Purchase reasons
D) Buyer's momentary mood and condition
E) Pressures created by time factors