Multiple Choice
Internal failure costs are costs incurred ________.
A) to detect poor-quality materials,goods,or services
B) when the company corrects poor-quality goods or services before delivery to customers
C) after the company delivers poor-quality goods or services to customers and then has to make things right with the customer
D) to avoid poor-quality goods or services
Correct Answer:

Verified
Correct Answer:
Verified
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