Solved

________ Is a Philosophy in Which Management Improves Operations Throughout

Question 153

Multiple Choice

________ is a philosophy in which management improves operations throughout the value chain to deliver products and services that exceed customer expectations.


A) Total quality management
B) Customer focus
C) Customer relationship management
D) Cost-benefit approach

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q76: Employees pay little attention to how their

Q103: Management accounting is playing an increasingly important

Q148: Accountants have special ethical obligations,given that they

Q149: The increasing pace of technological innovation has

Q151: Companies around the world are cutting costs

Q152: Which statement refers best to management accounting

Q154: If a management accountant suspected his or

Q155: The purpose of a budget is strictly

Q156: What does line management include?<br>A)Information-technology managers<br>B)Management-accounting managers<br>C)Human

Q157: In most organisations,customer satisfaction is one of