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    Exam 16: Quality, Time and the Balanced Scorecard
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    Non-Financial Methods and Measures Are Useful Indicators of Long-Term Future
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Non-Financial Methods and Measures Are Useful Indicators of Long-Term Future

Question 38

Question 38

True/False

Non-financial methods and measures are useful indicators of long-term future performance (e.g.through measures of customer satisfaction and employee satisfaction).

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