Multiple Choice
Which of the following statements is NOT true of goods and services?
A) Service encounters can be between a customer and a service provider.
B) Services cannot be stored as inventory for future sale.
C) A shoe is a durable good that provides a service.
D) Normally, patents do not protect services.
Correct Answer:
Verified
Correct Answer:
Verified
Q32: Customer participation in manufacturing processes and activities
Q33: Which of the following statements is TRUE
Q34: Which one of the following statements about
Q35: Which of the following statements is TRUE
Q36: Which one of the following statements about
Q38: Services can be moved, stored, and repaired,
Q39: Identify a TRUE statement about sustainability.<br>A) Sustainability
Q40: Employees who are involved in the financial
Q41: As manufacturers sought to customize their products
Q42: Explain the concept of a service encounter