Multiple Choice
Which statement is TRUE regarding the Community Medical Association (CMA) case study in Chapter 17 that we discussed in class?
A) The case describes how the 5Ss were used by CMA's 50 databases.
B) Total savings was over $50 million from implementing an integrated operating system with a common database compared to the previous system.
C) Doctor total changeover and setup (i.e., system relog) time per patient increased after the new integrated operating system was implemented.
D) The quality of medical diagnosis and decisions (i.e., clinical quality) improved with the new system.
Correct Answer:

Verified
Correct Answer:
Verified
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