Multiple Choice
The chart used to express customer profitability is called the whale curve because ________.
A) it is forward-bending at the point where customers start to become profitable and thus resembles a humpback whale
B) it is forward-bending at the point where customers start to become unprofitable and thus resembles a humpback whale
C) it is backward-bending at the point where customers start to become profitable and thus resembles a humpback whale
D) it is backward-bending at the point where customers start to become unprofitable and thus resembles a humpback whale
Correct Answer:

Verified
Correct Answer:
Verified
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