In an Effective Balanced Scorecard,________

Multiple Choice

In an effective balanced scorecard,________.

A) net income serves as the best indicator for the hard-to measure long-run nonfinancial performance
B) sales budget serves as one of the leading indicator for the hard-to measure short-run financial performance
C) sales budget serves as a leading indicator for the hard-to measure short-run nonfinancial performance
D) customer satisfaction serves as one of the leading indicator for the hard-to measure long-run financial performance