A Loose Screw on the Visor Causes It to Drop

Multiple Choice

A loose screw on the visor causes it to drop down while Ben drives; however, he keeps forgetting to take a screwdriver out to the car to fix it. When he notices the visor drop again, he reaches into his pocket for a dime he then uses to tighten the screw holding the visor. What problem-solving difficulty did Ben overcome?

A) relative comparison
B) functional fixedness
C) poor problem representation
D) the representative heuristic