Manuel Works as the IT Technician for a Small Company

Multiple Choice

Manuel works as the IT technician for a small company. Because he is good with electronics, other employees often ask Manuel for help when the photocopiers stop working. Although this was not part of Manuel's original job description, he now considers fixing the photocopiers as part of his job. This is an example of

A) 360-degree feedback.
B) transformational leadership.
C) job crafting.
D) KSAOs.