Three Bank Employees Had Heard a Lot of Complaints from Customers

Multiple Choice

Three bank employees had heard a lot of complaints from customers about how they were treated by other employees of the bank.These three people began to talk regularly about the problems they were hearing about and what they could do to avoid them in the future.Formation of this council is an example of which coalition principle?

A) Coalitions begin for good reasons.
B) Coalitions and counter-coalitions become self-justifying.
C) Coalitions, which began as solutions to problems, become the problem.
D) Drawing coalitions gives you a diagnostic aid.
E) Forming coalitions occurs only in the workplace.