Which of the Following Statements About Performance Reports and Variances

Multiple Choice

Which of the following statements about performance reports and variances is FALSE?

A) They are most effective when managers use them positively to encourage employees to improve performance.
B) When they are used negatively, employees will resist and undermine these techniques.
C) These tools should be used to find weaknesses and deficiencies in employees' performance.
D) These tools should be used constructively to influence behavior.