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    Exam 27: Quality Management and Measurement
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    The Term Given to the Act of a Company Comparing
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The Term Given to the Act of a Company Comparing

Question 72

Question 72

Multiple Choice

The term given to the act of a company comparing its processes to similar processes in a successful company is called


A) process mapping.
B) TQM.
C) benchmarking.
D) return on quality.

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