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    Exam 15: Quality Management
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    A Tool to Help Determine How a Process Works and What
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A Tool to Help Determine How a Process Works and What

Question 12

Question 12

Multiple Choice

A tool to help determine how a process works and what it is supposed to do is a


A) Run chart
B) Cause-and-effect diagram
C) Scatter diagram
D) Flowchart

Correct Answer:

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