You Promised a Friend to Pick Him Up After Work

Multiple Choice

You promised a friend to pick him up after work.As you arrive at home, your friend calls you and says that he has been waiting for over an hour for you to pick him up.You realize that you have not lived up to your promise and feel shame.Richard Lazarus would say that your feeling of shame occurred because of your

A) unconscious attribution.
B) emotional appraisal.
C) cognitive distinction.
D) facial feedback.