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    Relationship Selling Study Set 2
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    Exam 13: Service and Follow-Up for Customer Retention
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    If a Salesperson Learns That a Customer Has Been Lost
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If a Salesperson Learns That a Customer Has Been Lost

Question 82

Question 82

True/False

If a salesperson learns that a customer has been lost to a competitor, it is best to visit the customer and discuss the serious mistake that has been made.

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