Which of the Following Is Most Likely NOT an Example

Multiple Choice

Which of the following is most likely NOT an example of the follow-up step of the selling process?

A) A salesperson evaluating the effectiveness of a product after the sale.
B) A salesperson calling a prospect to for a buying decision about a product.
C) A salesperson conducting a customer satisfaction survey 3 months after the sale.
D) A salesperson addressing a customer complaint immediately and appropriately.
E) A salesperson sending a thank-you note to a customer for a recent product purchase.