Stephen,a Senior Salesperson of a Software Firm,is Calling on an Acquaintance,the

Multiple Choice

Stephen,a senior salesperson of a software firm,is calling on an acquaintance,the CEO of a manufacturing firm.During the sales call,Stephen should most likely avoid:

A) mentioning his family life.
B) summarizing the CEOs comments.
C) making eye contact with the CEO.
D) invalidating the CEO's opinions.
E) exhibiting knowledge his product.