Hughes Browning Sells a Waste Disposal System That Is Used

Multiple Choice

Hughes Browning sells a waste disposal system that is used in hospitals, nursing homes, and places where the transfer of bodily fluids is a concern. Hughes maintains contact with different levels of people in his customer's business and discusses the product with all of them. This behavior of Hughes can be termed as:

A) total account management.
B) total sales management.
C) account penetration.
D) contact management.
E) supply chain management.