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    Exam 13: Service and Follow-Up for Customer Retention
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    What Is Exhibited by a Salesperson Who Handles Customer Complaints
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What Is Exhibited by a Salesperson Who Handles Customer Complaints

Question 120

Question 120

Multiple Choice

What is exhibited by a salesperson who handles customer complaints promptly?


A) Organizational skills
B) Schedule flexibility
C) Business friendship
D) Care for the customer
E) Desire for account penetration

Correct Answer:

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