Workers in a College's Alumni Office Hated the Week in Which

Multiple Choice

Workers in a college's alumni office hated the week in which alumni newsletters were prepared for mailing.The folding,stapling,sorting,and affixing of labels was all done by hand and required the assistance of everyone in the office.To improve group relationships and reduce stress,the Alumni Director purchased a machine that could perform all tasks required to create the mailers.This is an example of an organization development intervention technique known as

A) diagnostic activity.
B) technostructural activity.
C) third-party peacemaking.
D) team building.
E) process consultation.