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    Exam 17: Managing Interpersonal Relations and Communication
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    Managers Who Announce They Have an "Open Door" Policy and Actually
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Managers Who Announce They Have an "Open Door" Policy and Actually

Question 10

Question 10

Multiple Choice

Managers who announce they have an "open door" policy and actually want people to use it are encouraging ____ communication.


A) downward
B) transactional
C) upward
D) horizontal
E) informal

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