Company Websites Monitor Where Viewers Look,how Long They Stay on a Page,and

Multiple Choice

Company websites monitor where viewers look,how long they stay on a page,and the actions they take on the website.This gives companies a lot of information about their customers and viewers.It also represents which step in the control process?

A) establish standards
B) determine the need for corrective action
C) compare performance against standards
D) measure performance
E) change control process