Essay
Match the appropriate balanced scorecard perspectives (a)through (d)with the following measurements of performance:
(a) Financial
(b) Customer
(c) Internal process
(d) Innovation/learning
__________ (1) Customer satisfaction rating
__________ (2) Product costs
__________ (3) Labor hours per order
__________ (4) Cash flow
__________ (5) Employee turnover
__________ (6) Net income
__________ (7) Cycle time
__________ (8) Number of patents
Correct Answer:

Verified
(1.) b (2.) c (3.) c...View Answer
Unlock this answer now
Get Access to more Verified Answers free of charge
Correct Answer:
Verified
View Answer
Unlock this answer now
Get Access to more Verified Answers free of charge
Q112: Regardless of the system used in departmental
Q125: A company's Pacific division had sales of
Q126: Which of the following is most likely
Q128: A retail store has three departments,A,B,and
Q130: A sawmill bought a shipment of
Q131: Reference: 22_02<br>Jamesway Corporation has two separate
Q133: Which of the following is an example
Q134: Match the following measurements of performance with
Q155: A profit center:<br>A) Incurs costs, but does
Q180: A joint cost of producing two products