During the Two Hours Before Their 7:30 P

Multiple Choice

During the two hours before their 7:30 p.m.appointments on Wednesday evenings,the operations team had a weekly gripe session during which everyone gleefully unloaded on the powers that controlled their miserable lives.This session was valuable since it:

A) Allowed them to feel like real men,if only for a little while.
B) Rewarded good behavior.
C) Established a sense of security and consistency.
D) Created a clear process for addressing conflict and group norms.