Short Answer
Match the following:
A) Financial perspective
B) Customer perspective
C) Learning and growth perspective
D) Internal business perspective
1) Average length of the production process
2) Employee promotion rate
3) Cash flow from operations
4) Asset turnover
5) Earnings growth
6) Finished products per employee per day
7) Machine downtime
8) Customer satisfaction ratings
9) Average machine setup time
10) Number of new customers
11) Customer satisfaction ratings
12) Wait time per order before start of production
13) Percentage of defective product units
14) Return on assets
15) Product cost per unit
Correct Answer:

Verified
Correct Answer:
Verified
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