SCENARIO 5-4 You Have Been Promoted to Supervisor of a Work Team

Multiple Choice

SCENARIO 5-4
You have been promoted to supervisor of a work team in your department.You remember from your OB course that high-performing teams are noted for the high-level of trust members have in one another.You also remember that researchers identified five dimensions that help build one's trustworthiness.In order to achieve high performance,you choose to focus on building trust among team members.

-Referring to SCENARIO 5-4,you find that one member of the team is unpredictable,unreliable,and says one thing but does another.Which dimension of trust does she need to improve on?

A) integrity
B) consistency
C) openness
D) responsibility
E) loyalty