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A Manufacturer of Business Copier Workstations Has a 75 Percent

Question 24

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A manufacturer of business copier workstations has a 75 percent customer retention rate.Their accounting department estimates the incremental contribution to profit and overhead as 40 percent.Customers purchase the workstations every three years at an average cost of $1,500.00.Determine the average value of a loyal customer.

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VLC = P*CM*RF*BLC
VL...

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