Multiple Choice
You are a consultant who has been hired by an HMO to try to improve patient satisfaction and retention.Based on the research discussed in the text,your most effective recommendation would be to
A) increase the number of specialists.
B) allow patients more personal choice in their primary provider.
C) decrease the annual premium paid.
D) ensure that a patient sees a different doctor during each visit.
Correct Answer:
Verified
Correct Answer:
Verified
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