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    Exam 3: Assessing the Internal Environment of the Firm
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    A Primary Benefit of the Balanced Scorecard Is That It
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A Primary Benefit of the Balanced Scorecard Is That It

Question 101

Question 101

True/False

A primary benefit of the balanced scorecard is that it complements financial indicators with operational measures of customer satisfaction,internal processes,and the innovation and improvement activities of the organization.

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