Access Health,a Call-In Medical Center,uses Technology to Capture and Share

Multiple Choice

Access Health,a call-in medical center,uses technology to capture and share knowledge.When someone calls the center,a registered nurse uses the company clinical decision architecture to assess the caller symptoms,rule out possible conditions,and recommend a home remedy,doctor visit,or trip to the emergency room.This is an example of using

A) tacit knowledge.
B) a knowledge asset.
C) a non-codified asset.
D) groupthink.