Entry-Level Employees of Large Corporations Often Think That the Upper

Multiple Choice

Entry-level employees of large corporations often think that the upper management has little idea of their clients' needs; information that the entry-level staff collect in direct contact with clients does not filter up to the management. Which of the following strategies would be most likely to solve this problem?

A) reducing managerial salaries
B) reducing the number of managers
C) reducing the number of entry-level employees
D) reducing the number of levels in the corporate hierarchy