At the Corporation Where Claudio Works, Daily Directives Are Issued

Multiple Choice

At the corporation where Claudio works, daily directives are issued by the CEO and CFO. Departmental managers, who know what is really happening in the daily operation, are not consulted. What criticism against bureaucracies is relevant in this case?

A) bureaucratic ritualism
B) bureaucratic inertia
C) oligarchy
D) dehumanization