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A Service Counter Employs Two Servers

Question 63

Multiple Choice

A service counter employs two servers.On average,a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.On average,the total number of customers in the system (i.e. ,waiting and being served) would be


A) 1.600
B) 2.844
C) 3.200
D) 4.444

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