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A Service Counter Employs Two Servers

Question 15

Multiple Choice

A service counter employs two servers.On average a server requires 8 minutes to process a customer and service times follow an exponential distribution.Customers arrive at the counter at the rate of 12 per hour according to a Poisson distribution.The average amount of time,in minutes,spent in the system (i.e. ,waiting and being served) is approximately


A) 0.237 minutes
B) 14.22 minutes
C) 22.20 minutes
D) 33.30 minutes

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